Want to cancel but I don't have access to the phone number, only the email linked to it.

[DiegoCunado]

As stated on the subject, want to cancel but I don't have access to the phone number, only the email linked to it.

What are the steps to follow?

[jonsie · Accepted solution]

All ways to cancel here

Guide: Cancelling Your Contract 

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

[DiegoCunado]

Thanks a lot!