View old bill

[Seb1684]

Hi there 

I left O2 in the summer. But looking to get a digital copy of a bill from October 2021. How do I do this? As I do not have an O2 online account anymore by the looks of things. 
thanks

[Cleoriff · Accepted solution]

@Seb1684 

You need to contact payment management.

Details here Guide: Coronavirus Community Help and Support 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am