If you want VAT bills it needs arranging with O2 customer services
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or phone them on 202 or 0344 809 0202 (contract)
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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