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Upgrading to new number

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BKN
Level 1: Joiner
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on ‎12-06-2023 16:55

on ‎12-06-2023 16:55

I've tried to swap to a new sim in my new phone (A23 5G) and both of my numbers no longer work, no connection at all, so I can't call the help line and it's stopped me accessing a lot of essential things (like PayPal) so I would really need to get this sorted as soon as possible please.

Blessings!

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MI5
Level 94: Supreme
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on ‎12-06-2023 17:09

on ‎12-06-2023 17:09

@BKN 

This is a customer to customer community, not O2, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152935 Posts
  • 652 Topics
  • 29192 Solutions
Registered:

on ‎12-06-2023 17:09

on ‎12-06-2023 17:09

@BKN 

This is a customer to customer community, not O2, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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BKN
Level 1: Joiner
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on ‎12-06-2023 17:12

on ‎12-06-2023 17:12

Thanks man! Will do that. 

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MI5
Level 94: Supreme
  • 152935 Posts
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on ‎12-06-2023 17:18

on ‎12-06-2023 17:18

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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