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Upgraded to new iPhone but unable to make or receive calls or texts

Joel7
Level 1: Joiner
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We have upgraded iPhone and inserted new nano sim as directed. Downloaded all apps and contacts which are working when connected to WiFi but unable to make or receive calls or texts. Tried contacting O2 but no one available to speak to!
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MI5
Level 94: Supreme
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@Joel7 

Either use your old sim card or start a sim swap from your old sim 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152427 Posts
  • 651 Topics
  • 29095 Solutions
Registered:

@Joel7 

Either use your old sim card or start a sim swap from your old sim 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
370 Views