Hi. Upon getting my new contract sim only over the phone I was told I can get an upgrade with device once I receive and activate my SIM card. This is not the case as I am unable to upgrade for a device but online sim only. I was told specifically that I would be able to get a phone with no further credit checks as I pasted for one and I also got another contract sim only as it was a one of deal to pay half price for 6 months. Please let me know what to do an I would have to cancel one or both contracts in this case. Thanks.
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No network allows this type of behaviour, most its after 3 months and if you pass credit and affordability checks.
It's 3 months if you meet the T&C's https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...