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Upgrade page on the app not working

SLouH1847
Level 1: Joiner
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on ‎03-09-2023 17:58

on ‎03-09-2023 17:58

The upgrade page on my app is not working, it errors out every time.  Have followed instructions  to clear cache and data for Android, but still not working.  App works for my husband though.

 

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madasaf1sh
Level 78: King of Kings
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on ‎03-09-2023 18:01

on ‎03-09-2023 18:01

@SLouH1847 

 

Just use the web version, as all the app is, is a container for the website, so go to o2.co.uk and login to myo2.. and try from there

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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neem11
Level 1: Joiner
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on ‎04-09-2023 14:31

on ‎04-09-2023 14:31

hi did you get this working? it's still down for me 

 

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