18-05-2019 20:48
Hi i cant access the Upgrade Now Page on Myo2 account, everytime i click it it asks me to log back in and nothing happens
Solved! Go to Solution.
18-05-2019 20:56
@KarenMc58 You could try deleting and reinstalling your MyO2 app, or try from the app if trying on the website, alternatively call customer services or go in store to upgrade http://www.o2.co.uk/contactus
18-05-2019 20:56
@KarenMc58 You could try deleting and reinstalling your MyO2 app, or try from the app if trying on the website, alternatively call customer services or go in store to upgrade http://www.o2.co.uk/contactus
18-05-2019 20:57 - edited 18-05-2019 20:58
18-05-2019 20:57 - edited 18-05-2019 20:58
@KarenMc58 wrote:Hi i cant access the Upgrade Now Page on Myo2 account, everytime i click it it asks me to log back in and nothing happens
If you can, clear any cookies related to O2 websites (ending o2.co.uk) and restart your browser - login to myO2 first, and it works (for me anyway, using Chrome on Win10 laptop).
Good luck!
19-05-2019 09:36
19-05-2019 09:36
19-05-2019 10:00
19-05-2019 10:00
@Anonymous wrote:
Upgrade in store is a better option
In-store upgrades are generally easier, this is true. And you walk out with the phone in your hand, with the right type of SIM card etc.
23-05-2019 12:09
Hey @KarenMc58, I was wondering how you were getting on with your upgrade? Did any of the suggestions above help you proceed with it?
I'd love to hear which exciting device you were planning on getting as well
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