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SOJack
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I'm spending time in Canada and want to use a Canadian sim card. How do I unlock my phone? I can't find anything in the help section. I can't find it in MyO2 anywhere, even though the site says that's where to go to do it!  HELP!  🙂

 

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Cleoriff
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Cleoriff
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Cleoriff
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@SOJack

PS If you cant find it in My O2 then it may already be unlocked?

 

If not you can ring customer services and ask for their help. Its free to call from abroad https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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SOJack
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No luck.

can't see any unlock thing anywhere.

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MI5
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It's on the device tab but you can use the manual form in the help link given above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Use the My O2 app on the phone and select the three bars top left

 

Screenshot_20**Personal info**-**Personal info**.png

 

Then simply select 'unlock'. You need to put your sim in the phone you wish to unlock if different to the phone you are using

 

Screenshot_20**Personal info**-**Personal info**.jpg

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