on 11-03-2020 22:38
MARIO Hi as read in the form I have submitted my IMEI number via live chat for an old iPhone 6s Plus device , I really need to use the old phone with my other network , they said it will take up to 72 hours , anyway I can get sooner solution . As I read new phones are unlocked already ,but this is older one ,thank you so much
on 11-03-2020 22:43
It's usually less than 24 hours
Guide: Unlocking an O2 phone to use a different SIM card
on 11-03-2020 23:01
on 11-03-2020 23:01
I would fill in the form rather than rely on live chat.
on 11-03-2020 23:09
on 11-03-2020 23:09
Hopefully ,thank you
on 11-03-2020 23:12
on 11-03-2020 23:12
Ok will do that too ,as live chat mentioned they have done it for me
12-03-2020 09:44 - edited 12-03-2020 09:45
12-03-2020 09:44 - edited 12-03-2020 09:45
on 12-03-2020 10:43
on 12-03-2020 10:43
Try a different sim to see if it works.
If you can connect to iTunes on a PC this can help speed it up, also check the part about checking your Apple ID in the help link I gave you before.