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Jayne7 · ‎02-10-2024

My phone is blocked

Jayne7 · ‎02-10-2024

How do I sort this ?

Enlli · ‎02-10-2024

In what way is it blocked? Is it just not making calls etc or is it not even connecting to the network?

Can you try your sim in another phone?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎02-10-2024

@Jayne7

We need more info please.

Have a look at these guides too.

Guide: Is the network down for me or everyone?

https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-10-2024

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Unblock

Trying to change preferred contact number in My O2

Hi

Leaving O2

£10 Rolling plan and using my phone abroad.

I want to leave