@mrswallet
Try a different web browser, and also you can only activate it if you have not had Amazon Prime before or an existing Prime subscription (amazon rules).
If it still doesnt work then the best thing to do is reach out to o2 , send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
