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Unable to log into my 02

Matt39
Level 1: Joiner
  • 1 Posts
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on ‎31-03-2024 19:23

on ‎31-03-2024 19:23

Hi, I’m unable to log into my 02 account on the app. 

each time I try to login it tells me I need to wait 48 hours after registering and it’s been much longer than that. 

i have the correct password and email address but I need help.

 

thanks

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MI5
Level 94: Supreme
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Registered:

on ‎31-03-2024 19:25

on ‎31-03-2024 19:25

@Matt39 

O2 have messed up a system update which is effecting thousands of customers.
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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