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Unable to access my account.

Maine87
Level 2: Apprentice
  • 13 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Hello,

I wanted to contact a agent through the chat as I am hearing impaired. I went to press "mange your account 24/7" an error appears: 403 error, the request could not be satisfied. Request blocked. Generated by cloudfront (Cloudfront). Request ID (it shows all these letters.

What does this mean please? I would like to access my account.

Thank you slight_smile
Message 1 of 13
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EmilieT
  • 5434 Posts
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  • 65 Solutions
Registered:

Good to hear @Maine87 and @Cleoriff, thanks for the update! 

 

@LMC @jonsie Are you still having issues accessing your accounts or is it sorted for you as well?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Message 11 of 13
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jonsie
Level 94: Supreme
  • 93186 Posts
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Registered:

Mine is sorted now @EmilieT , I'm not sure how long it had been a problem because I normally use the app but all aok smiling

Message 12 of 13
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EmilieT
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Thanks for the confirmation @jonsiesmiling

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Message 13 of 13
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