Solved: Unable to access My02

NathanG · ‎22-06-2024

I am trying to get into my 02 to access my E Sim, however for the security check it only gives me the option to receive a text from either my old phone number (not in use) or my new one that I can’t yet access as I need the sim.

MI5 · ‎22-06-2024

@NathanG

Pop in store with photo ID or contact O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎22-06-2024

@NathanG

Pop in store with photo ID or contact O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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