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Trying to view older bills, says 404 not found.

Funktofunky
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I need to see my previous bill online, but when I click on "view older bills" it goes to a page that says 404 not found. How do I view older bills? 

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MI5
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@Funktofunky 

Try clearing your browser cache and cookies or try a different browser. 

Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@Funktofunky 

Try clearing your browser cache and cookies or try a different browser. 

Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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O2EmmaLouise
O2 Support
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Hi @Funktofunky,

 

Try clearing your cookies and cache as @MI5 suggested. If that fails, you can always give us a call on 202 free from your O2 mobile and we will send over the bills you wish to view.

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Tazzz
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How can I download previous bills
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Cleoriff
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Hi @Tazzz 

Follow the info here Guide: How do I get to the 'Download Bill' page? 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Tazzz wrote:
How can I download previous bills

As per the instructions on the thread you posted on.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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