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Transferring o2 number with different account holder

Liz24
Level 1: Joiner
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Can i transfer my current o2 number to a new o2 sim? Im the account holder of the current o2 number but the new sim is under a different account holder. Can i still keep and transfer my number

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gmarkj
Level 66: Unequalled
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Potentially yes, although you would both need to be present when the request is made @Liz24 .

Ideally the other account holder would call, pass all the ID verification checks and then request the number be moved to their account. Then you would need to pass all the verifications and give permission for the number to move.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12668 Posts
  • 95 Topics
  • 1156 Solutions
Registered:

Potentially yes, although you would both need to be present when the request is made @Liz24 .

Ideally the other account holder would call, pass all the ID verification checks and then request the number be moved to their account. Then you would need to pass all the verifications and give permission for the number to move.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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