cancel
Showing results for 
Search instead for 
Did you mean: 

Transferring o2 number with different account holder

Liz24
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Can i transfer my current o2 number to a new o2 sim? Im the account holder of the current o2 number but the new sim is under a different account holder. Can i still keep and transfer my number

Message 1 of 2
144 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12728 Posts
  • 95 Topics
  • 1160 Solutions
Registered:

Potentially yes, although you would both need to be present when the request is made @Liz24 .

Ideally the other account holder would call, pass all the ID verification checks and then request the number be moved to their account. Then you would need to pass all the verifications and give permission for the number to move.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
136 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12728 Posts
  • 95 Topics
  • 1160 Solutions
Registered:

Potentially yes, although you would both need to be present when the request is made @Liz24 .

Ideally the other account holder would call, pass all the ID verification checks and then request the number be moved to their account. Then you would need to pass all the verifications and give permission for the number to move.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
137 Views