04-06-2024 18:37
Hello I topped up my sim with £15 and expected my 25GB of data and it didn’t top up and it’s took £2 off what I already topped up, I’m not paying another £10 to get data I already payed for can I please have my data, I’ve topped up my phone before without having to wait till the 13th of the month so I want my data now not then and I’ve already payed £15 I’m not paying a penny more
Solved! Go to Solution.
04-06-2024 18:42
Bundles only renew on your anniversary date.
If you run out of data before you need to add a bolt on or use credit (as you have now done).
Call 4445 and ask O2 to bring your date forward.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
04-06-2024 18:42
Bundles only renew on your anniversary date.
If you run out of data before you need to add a bolt on or use credit (as you have now done).
Call 4445 and ask O2 to bring your date forward.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles