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Copacabana · ‎13-07-2023

I am travelling around UK and Europe from Australia. I am trying to top up my balance but when I put in my address it won’t accept it because I live in Australia. And if I put in the wrong address my card payment won’t be accepted.

any guidance would be great!

MI5 · ‎13-07-2023

@Copacabana

You need to use a third party top up service as advised in this guide Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-07-2023

@Copacabana

You need to use a third party top up service as advised in this guide Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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