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Kleki
Level 1: Joiner
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I buy voucher to my O2 i top up the SIM and after i dont have any one Pound what's happend ?
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MI5
Level 94: Supreme
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@Kleki 

Your top up money is exchanged for allowances, so depending on your tariff, you will now have an amount of calls, texts and data.

O2 | Contract free tariff changes - New bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Kleki
Level 1: Joiner
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why i lost all my account money
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MI5
Level 94: Supreme
  • 128154 Posts
  • 614 Topics
  • 22501 Solutions
Registered:

@Kleki 

Your top up money is exchanged for allowances, so depending on your tariff, you will now have an amount of calls, texts and data.

O2 | Contract free tariff changes - New bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
Community Manager
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Hey @Kleki did you have any more questions around this one? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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