cancel
Showing results for 
Search instead for 
Did you mean: 

Top up balance

Lucy26
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, 

I put in a new sim and selected "top up"on my account. Paid £10 and got a receipt saying I'd topped up £10, but my balance is showing as £0?

Why is that?

Thank you

Message 1 of 3
560 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 97893 Posts
  • 616 Topics
  • 7241 Solutions
Registered:
Message 2 of 3
557 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 97893 Posts
  • 616 Topics
  • 7241 Solutions
Registered:
Message 2 of 3
558 Views

MI5
Level 94: Supreme
  • 153885 Posts
  • 657 Topics
  • 29392 Solutions
Registered:

@Lucy26 

O2 help page here Big Bundles | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
554 Views