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The order was for 6GB data, confirmation state 3GB,

Yenn
Level 1: Joiner
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on ‎24-07-2024 09:40

on ‎24-07-2024 09:40

When I received the confirmation it stated 3GB instead of 6GB. I contacted O2 to queried it and was told that as it was a new account when the account was up and running after 14 days it will automatically change to 6GB. However the first bill received stated 3GB. Is this a scam?

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MI5
Level 94: Supreme
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on ‎24-07-2024 09:55

on ‎24-07-2024 09:55

@Yenn 

Your data is doubled with Volt benefits.

If it hasn't been added, you need to apply for it.

Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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