The new 'My O2' Android app

[Oxygen87]

I've just had my update through. It has some cool features. You can now see which of your contacts are on O2 and who are using the My O2 app. From My O2, you can send a message to that user. (Maybe this is RCS?) There's also a My O2 assistant called 'Aura' where you speak to it to find out things about your account. You can also exchange live messages with an O2 customer service agent on this new app. Still finding my way through. There's still some features that need ironing out a bit but cool new app either way.

[gmarkj]

Nope, not fixed it.
Guess a call to customer services is required.
Oh the joy...

[gmarkj]

I'm being brave (or stupid, you're choice) - I am using live chat...

[Cleoriff]

Best of luck

[gmarkj]

It's not going well bless him.
The version that you updated to @Cleoriff was 10.8.29.
I have just updated to 11.0.39 (from Play store).
He has just told me that the current version is 10.4.61!!
Also told me to check for an "upgrade" to this version in the next 48 hours.
Surely going from 11.x.x to 10.x.x is a downgrade...?

[pgn]

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@gmarkj wrote:
I'm being brave (or stupid, you're choice) - I am using live chat...

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"Remove SIM Card and clean the contacts..." 

[gmarkj]

Don't jest @pgn.
I was suffering from a (self-inflicted) case of MYO2APPJEALOUSY.
This cleared up but I am now under the influence of ITSNOTWORKINGITIS!!
@Chris_K any light you can shed on this issue with version numbers?

[Cleoriff]

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@gmarkj wrote:
It's not going well bless him.
The version that you updated to @Cleoriff was 10.8.29.
I have just updated to 11.0.39 (from Play store).
He has just told me that the current version is 10.4.61!!
Also told me to check for an "upgrade" to this version in the next 48 hours.
Surely going from 11.x.x to 10.x.x is a downgrade...?

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Yes just checked @gmarkj . My version is still 10.8.29

[gmarkj]

Well that was as much use as... well, as much use as I thought it would be!
Asked to do the standard things (clear cache, uninstall restart phone and install) but no joy.
Guess I just have to wait for the upgrade or actually try calling them...

[jonsie]

Last time I had a problem with My O2 I had to uninstall app lock and acache cleaner. After that it was ok

[pgn]

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@gmarkj wrote:
It's not going well bless him.
The version that you updated to @Cleoriff was 10.8.29.
I have just updated to 11.0.39 (from Play store).
He has just told me that the current version is 10.4.61!!
Also told me to check for an "upgrade" to this version in the next 48 hours.
Surely going from 11.x.x to 10.x.x is a downgrade...?

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Android P, and App updated à couple of days ago to 11.0.39 from 10.8.29:

Wow.