cancel
Showing results for 
Search instead for 
Did you mean: 

The new 'My O2' Android app

Oxygen87
Level 13: Prompter
  • 268 Posts
  • 75 Topics
  • 5 Solutions
Registered:
I've just had my update through. It has some cool features. You can now see which of your contacts are on O2 and who are using the My O2 app. From My O2, you can send a message to that user. (Maybe this is RCS?) There's also a My O2 assistant called 'Aura' where you speak to it to find out things about your account. You can also exchange live messages with an O2 customer service agent on this new app. Still finding my way through. There's still some features that need ironing out a bit but cool new app either way. slight_smile
Current devices: Apple iPhone 15 Pro Max, Apple iPad Pro 11” and Apple Watch Series 9 (all with O2)
Message 1 of 65
6,521 Views
64 REPLIES 64

gmarkj
Level 66: Unequalled
  • 12886 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

Well @Chris_K said in the link below that Google were rolling it out in phases.

https://community.o2.co.uk/t5/My-O2/My-O2-app-updated/m-p/1236581#M3578
Maybe I'm just in one of the last ones - not TOO bothered as the app still works as it is, but I do suffer from update jealousy every now and then...

 

 

Edit: forgot to include link!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 11 of 65
1,259 Views

Cleoriff
Level 94: Supreme
  • 127882 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

"Update jealousy"....well that made me laugh this morning @gmarkj so thanks  rofl

 

I'm so different. I have Pie sitting on my phone informing me constantly it's there waiting to be installed. I just haven't been assed to do it. Not bothered. If it changes stuff on the phone and I have to relearn things all over again, that will get on my wick if honest. upside_down

Veritas Numquam Perit

Girl in a jacket
Message 12 of 65
1,254 Views

gmarkj
Level 66: Unequalled
  • 12886 Posts
  • 95 Topics
  • 1172 Solutions
Registered:
Glad I could lighten the mood @Cleoriff.
I am bad for that - new car, new phone, OS/app updates, etc.
Very much keeping up with the Jones' for me!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 13 of 65
1,246 Views

Cleoriff
Level 94: Supreme
  • 127882 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

@gmarkj wrote:
Glad I could lighten the mood @Cleoriff.
I am bad for that - new car, new phone, OS/app updates, etc.
Very much keeping up with the Jones' for me!!

So I'm expecting you would be jealous of the fact we had a new car last month then @gmarkj? LOL

Veritas Numquam Perit

Girl in a jacket
Message 14 of 65
1,241 Views

gmarkj
Level 66: Unequalled
  • 12886 Posts
  • 95 Topics
  • 1172 Solutions
Registered:
A little, although I have been wanting a new car for a while.
Not helped by the fact that my other (better?) half keeps moaning about the size of the boot in my current one.
I keep pointing out that she got bored of me looking last time and told me just to buy one, but apparently that is still my fault...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 15 of 65
1,239 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Have you tried Aura out yet @Oxygen87? if not give it a go and let me know what you think! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 16 of 65
1,238 Views

jonsie
Level 94: Supreme
  • 95756 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

@Cleoriff wrote:

@gmarkj wrote:
Glad I could lighten the mood @Cleoriff.
I am bad for that - new car, new phone, OS/app updates, etc.
Very much keeping up with the Jones' for me!!

So I'm expecting you would be jealous of the fact we had a new car last month then @gmarkj? LOL


I am.....frog

Message 17 of 65
1,200 Views

Cleoriff
Level 94: Supreme
  • 127882 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

 


@jonsie wrote:

@Cleoriff wrote:

@gmarkj wrote:
Glad I could lighten the mood @Cleoriff.
I am bad for that - new car, new phone, OS/app updates, etc.
Very much keeping up with the Jones' for me!!

So I'm expecting you would be jealous of the fact we had a new car last month then @gmarkj? LOL


I am.....frog


Hug

Veritas Numquam Perit

Girl in a jacket
Message 18 of 65
1,194 Views

jonsie
Level 94: Supreme
  • 95756 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Just a quick note to add that the app updated today for the rest of us android users and now includes Aura.rainbow

Message 19 of 65
1,176 Views

gmarkj
Level 66: Unequalled
  • 12886 Posts
  • 95 Topics
  • 1172 Solutions
Registered:
Erm... not all of us @jonsie - still on 9.3.1 and no update in play store for me!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 20 of 65
1,169 Views