Solved: Text from O2

Jess · ‎01-10-2018

I received a text this morning from O2UK saying "We are sorry, but this number isn't right. Check that it starts with 07 and is 11 digits, and try again. Or call us on 2202 for more information."

I haven't tried contacting them and my number is correct on my account so what does this mean? I haven't even recieved my phone yet that i took a new contract out with O2 so I don't understand?

Thanks

MI5 · ‎01-10-2018

Sounds like something connected to your order and tariff change.
I would ignore it for now and check everything is set up ok once your new phone arrives.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-10-2018

Sounds like something connected to your order and tariff change.
I would ignore it for now and check everything is set up ok once your new phone arrives.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎03-10-2018

Hi @Jess, how are you getting on with your new contract, is everything going ok?

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