Text Message

[Sarah8]

Received following text "O2: We were unable to process your latest Bill.  In order to avoid fees, update your billing information via: <Link Removed>" mobile no. +447732133977. I haven't replied as I think it's false. Am I right to think this?

[Bambino]

@Sarah8 It's a scam. Loads of posts about it if you scroll through the pages on the forum. Forward the text to 7726 and then block the number.

[TallTrees]

Hi @Sarah8
Good you checked here.
Scammers and tricksters.
Stay alert Stay safe
Welcome to the o2 community forum 😁

[Carlzz79]

I keep having a premium text that charges me ..even though I've texted STOP I'm still being charged??!

[MI5]

@Carlzz79 

Aee help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

[TallTrees]

@Carlzz79
Ring customer services and get them to put a premium call bar on your account.
Get your money back follow the guides in the link given you by MI5.
Good luck and welcome to the o2 community forum.

[Bambino]

@Carlzz79 Also take a look at this link: https://payforitsucks.co.uk/ This is the site of a community member who's been of great help to many here.

[TallTrees]

Get customer services to bar direct billing to your account too which will stop scammers billing your phone account.
Best wishes @Carlzz79

[pgn]

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@Bambino wrote:
@It's a scam. Loads of posts about it if you scroll through the pages on the forum. Forward the text to 7726 and then block the number.

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I must send more of the junk I get to SPAM (7726), good advice @Bambino!

Now if only I could forward those pre-recorded or silent calls I occasionally receive somewhere... 

[jonsie]

The SPAM number actually corresponds to the old telephone dials with letters and numbers. 7726 actually spells out SPAM.

Just thought I'd educate the illiterates amongst you