on 03-12-2022 12:29
I just started a tariff on o2 and i wanted to know if each month it will instantly take the money from the card or if i have to top up £10 first? I dont want it to take money every month because i dont have spare most of the time
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on 03-12-2022 12:43
It's taken automatically from your debit card.
Pay As You Go: Introducing "Rolling Plans"
on 03-12-2022 12:43
It's taken automatically from your debit card.
Pay As You Go: Introducing "Rolling Plans"
03-12-2022 13:00 - edited 03-12-2022 13:04
03-12-2022 13:00 - edited 03-12-2022 13:04
If you won't always have £10 available for your Rolling Plan, @Xided, you will fall back to standard call and SMS rates until your card has enough credit to permit a top-up - comparison of Rolling Plan vs Big Bundles (the 2 types of PAYG service offered by O2 currently) below.
Differences: The data on a rolling plan remains constant whereas the extra data on bundles is a three month promotion. The difference between the two is the rolling plans can only be credited with a debit card, where O2 debit the card automatically to renew your tariff. Don’t confuse rolling plans with bundles as they are quite separate.
Rolling Plan: Your Rolling Plan tariff value is the minimum monthly credit balance or top up required to activate and renew bundle. Rolling Plan will continue to automatically renew on your renewal date if you have sufficient credit. If your Rolling Plan does not renew, standard charges apply. You can switch Rolling Plan once a month to take effect from your Rolling Plan renewal date. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Special and out of tariff numbers chargeable. Unused credit not refundable.
Top up the right amount for your chosen bundle each month and we'll exchange your credit for your minutes, texts and data allowance.
There's no contract with Big Bundles, they last for a month and renew automatically on the same day each month, but only if you've got enough credit to cover the payment. If you don't, you'll be charged at our standard rates, until all your credit's gone.
You'll get your bundle allowance back when you top up enough credit again.
Charges outside your allowance
Big BundlesTop Up 4444 | Free |
Tariffs and Bolt Ons 2202 | Free |
UK landlines (01, 02 or 03) | 55p/min |
O2 mobiles | 55p/min |
Other UK network mobiles | 55p/min |
Text message | 30p per message |
Picture message | 55p per message |
Data | £3/MB up to max £2/day |
Voicemail 901 | 35p per call |
O2 Customer Service (4445) | Free from O2 mobile |
O2 Customer Service (0344 809 0222) | As UK landline |
International calls and texts from UK | See o2.co.uk/international |
Using your phone when abroad | See o2.co.uk/abroad |
Premium rate numbers | See o2.co.uk/premium |
05, 08 and 07 service numbers including calls and texts to Jersey, Guernsey and Isle of Man mobiles | See o2.co.uk/servicenumbers |
O2 Directories 118402 | £1.50/min |
Video calls | 50p/min |
Free calls | See o2.co.uk/free |
Access charge for service numbers | See o2.co.uk/servicenumbers |
on 03-12-2022 15:56
on 03-12-2022 15:56
How do I cancel it then because i dont want it to take money because it will steal my rent money i used the same card that has my rent cash in it
on 03-12-2022 16:09
You'll need to switch to a big bundle which will only take money when you top up.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles