Re: Tarrif

Luke1233445 · ‎03-07-2020

Why can't I change my tariff to pay as you go ? I am stuck on the £10 big data bundle and I can only change it to the other bundles... ?

Phish · ‎03-07-2020

My tariff is based on a 3 month contract for a rubbish phone I'm convinced that it's wrong but am unable to contact anyone at o2 at every juncture. It's a COMMUNICATION company I an unable to commute with?!

Bambino · ‎03-07-2020

@Luke1233445 If you mean Classic Pay & Go, O2 don't do that any more.

@Phish All available customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

Jenbob · ‎03-07-2020

I can’t work out how to cancel my add on

MI5 · ‎03-07-2020

@Jenbob

You need to call customer service Guide: Coronavirus Community Help and Support

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Tarrif

Nighthawk M6 SIM/account issue

present bill view call history

Missing order

How to escalate an issue relating to fraud?

Want to cancel but I don't have access to the phon...