@Owenwalsh714
Yes.
What if I change my mind and want my old phone back?
We can’t give your old phone back once you’ve switched it for a new one, as we’ll have already started to refurbish it as one of our Like New phones. The good news is, as long as you’re still on a Plus Plan, Ultimate Plan or a Classic Plan with O2 Switch Up added as a Bolt On, you can switch your phone to a new one, every 90 days.
https://www.o2.co.uk/help/pay-monthly/o2-switch-up-faqs
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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