on 19-07-2021 09:28 - last edited on 20-07-2021 12:34 by TheresaV
Hello O2 Community,
When I bought my new handset from O2, I also applied for a switch from my current provider to O2. I have already provided the PAC a few days ago. Please could anyone tell me when this switch will take place? Thank you in advance.
Please note that the O2 SIM card number is: (Personal info removed)
I look forward to hearing from you
Solved! Go to Solution.
19-07-2021 09:40 - edited 19-07-2021 09:42
You will need to contact Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone.
As you should have had a text back with a switch date.
Also please remove the mobile number as this is a public site.
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
We are all customers and dont have access to any o2 accounts