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Level 1: Joiner
Posts: 4
Registered: ‎13-07-2021
Accepted Solution

Switch to O2

[ Edited ]

Hello O2 Community,

When I bought my new handset from O2, I also applied for a switch from my current provider to O2. I have already provided the PAC a few days ago. Please could anyone tell me when this switch will take place? Thank you in advance.

Please note that the O2 SIM card number is: (Personal info removed)

I look forward to hearing from you


Level 43: Bright Spark
Posts: 2,627
Registered: ‎04-04-2012

Re: Switch to O2

[ Edited ]


You will need to contact Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone.

As you should have had a text back with a switch date.

Also please remove the mobile number as this is a public site. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

We are all customers and dont have access to any o2 accounts