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Carousel21
Level 1: Joiner
  • 4 Posts
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Registered:

Hello O2 Community,

When I bought my new handset from O2, I also applied for a switch from my current provider to O2. I have already provided the PAC a few days ago. Please could anyone tell me when this switch will take place? Thank you in advance.

Please note that the O2 SIM card number is: (Personal info removed)

I look forward to hearing from you

Regards

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madasaf1sh
Level 47: Going Places
  • 2996 Posts
  • 24 Topics
  • 506 Solutions
Registered:

@Carousel21

You will need to contact Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone.

As you should have had a text back with a switch date.


Also please remove the mobile number as this is a public site. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

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madasaf1sh
Level 47: Going Places
  • 2996 Posts
  • 24 Topics
  • 506 Solutions
Registered:

@Carousel21

You will need to contact Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone.

As you should have had a text back with a switch date.


Also please remove the mobile number as this is a public site. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

View solution in original post

Message 2 of 2
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