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on 19-07-2021 09:28 - last edited on 20-07-2021 12:34 by TheresaV
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on 19-07-2021 09:28 - last edited on 20-07-2021 12:34 by TheresaV
Hello O2 Community,
When I bought my new handset from O2, I also applied for a switch from my current provider to O2. I have already provided the PAC a few days ago. Please could anyone tell me when this switch will take place? Thank you in advance.
Please note that the O2 SIM card number is: (Personal info removed)
I look forward to hearing from you
Regards
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19-07-2021 09:40 - edited 19-07-2021 09:42
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19-07-2021 09:40 - edited 19-07-2021 09:42
@Carousel21
You will need to contact Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone.
As you should have had a text back with a switch date.
Also please remove the mobile number as this is a public site.
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12051 Posts
- 69 Topics
- 3222 Solutions
19-07-2021 09:40 - edited 19-07-2021 09:42
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19-07-2021 09:40 - edited 19-07-2021 09:42
@Carousel21
You will need to contact Customer Services on 202 from your o2 phone or 0344 809 0202 from any other phone.
As you should have had a text back with a switch date.
Also please remove the mobile number as this is a public site.
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company