Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

My O2

Reply
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎18-11-2020
Accepted Solution

Switch a number to O2

Morning

 

Recently joined and trying to contact O2 to give them a PAC code from EE to switch a phone number.

 

Is there a way I can do this in MYO2, I cant see one?

 

Trying to phone O2 on 03448090202 seems completely pointless as i keep getting disconnected after being told to visit MyO2.

 

Very frustrating.

 

Thanks

 

Mark

Highlighted
Posts: 108,270
Topics: 559
Solutions: 14,341
Registered: ‎04-04-2012

Re: Switch a number to O2

@Mark17 

The help and forms to submit are here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 14,591
Topics: 133
Solutions: 78
Registered: ‎11-04-2012

Re: Switch a number to O2

[ Edited ]

If the help above does not work...  more contact numbers in here, @Mark17 :

Guide: Coronavirus Community Help and Support

Take any of the numbers, if you get to the recorded music, hang-in there, and say nothing in response to the service prompt - you will get through to a human operator after about 20secs.

Good luck. 

Most Random Thread.pngMost Useful Guide.pngWe cannot access your account
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎18-11-2020

Re: Switch a number to O2

Okay thanks. Ive filled the forms in.

Highlighted
Posts: 108,270
Topics: 559
Solutions: 14,341
Registered: ‎04-04-2012

Re: Switch a number to O2

Good luck
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)