Switch a number to O2

[Mark17]

Morning

Recently joined and trying to contact O2 to give them a PAC code from EE to switch a phone number.

Is there a way I can do this in MYO2, I cant see one?

Trying to phone O2 on 03448090202 seems completely pointless as i keep getting disconnected after being told to visit MyO2.

Very frustrating.

Thanks

Mark

[MI5 · Accepted solution]

@Mark17 

The help and forms to submit are here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

[pgn]

If the help above does not work...  more contact numbers in here, @Mark17 :

Guide: Coronavirus Community Help and Support

Take any of the numbers, if you get to the recorded music, hang-in there, and say nothing in response to the service prompt - you will get through to a human operator after about 20secs.

Good luck. 

[Mark17]

Okay thanks. Ive filled the forms in.

[MI5]

Good luck