Swap sim card

[Simcard3]

I was the Virgin mobile user and try to change O2. I received the Sim Card from O2 and reported the PAC code to keep my number yesterday. Currently, my phone status is " No service".  Can I swap the Sim Card with O2?

[Cleoriff · Accepted solution]

@Simcard3 

You need to contact O2 to migrate your number across.

Guide: Migration & porting into O2  

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.