This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Stop airtime plan, continue device plan

Go to solution
David45
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-06-2023 13:58

on ‎28-06-2023 13:58

I want to use another supplier for my airtime but continue my device plan.  Is there a charge? How do I do this?

Message 1 of 5
962 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152495 Posts
  • 651 Topics
  • 29105 Solutions
Registered:

on ‎28-06-2023 14:07

on ‎28-06-2023 14:07

@David45 

Unless your device is delinked from your airtime automatically you can't.

You would need to pay the device plan off first to cancel the airtime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
956 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 152495 Posts
  • 651 Topics
  • 29105 Solutions
Registered:

on ‎28-06-2023 14:07

on ‎28-06-2023 14:07

@David45 

Unless your device is delinked from your airtime automatically you can't.

You would need to pay the device plan off first to cancel the airtime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
957 Views
0 Kudos

Go to solution
David45
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-06-2023 14:20

on ‎28-06-2023 14:20

Thanks. What a racket!

Message 3 of 5
951 Views
0 Kudos

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12296 Posts
  • 76 Topics
  • 3254 Solutions
Registered:

on ‎28-06-2023 14:44

on ‎28-06-2023 14:44

@David45 

That is what you agreed to when you signed up, and is the same as every other network who offer similiar.


Not really a racket, sorry to say.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 5
941 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to David45
  • 152495 Posts
  • 651 Topics
  • 29105 Solutions
Registered:

on ‎28-06-2023 15:35

on ‎28-06-2023 15:35

@David45 wrote:

Thanks. What a racket!

Sorry @David45 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
929 Views
0 Kudos
Top