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Spend cap

Reign
Level 1: Joiner
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Why i cant use my mobile phone when im paying in playstation store

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MI5
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@Reign 

Register first here O2 | Charge to Mobile | Buy digital content for your phone

If you have a spend cap, ask O2 to remove it or check if you can in your MyO2.

Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Reign
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I already set it up I added my mobile phone as a payment method and everything. The only thing is everytime i buy something on psn store its giving me an error. Screenshot_20230912_212635_Chrome.jpg

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MI5
Level 94: Supreme
  • 151769 Posts
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Registered:

@Reign 

Unless you have exceeded your monthly limit, you will have to call O2 to check why.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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