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Spend cap

Steph26
Level 1: Joiner
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How do I add a spend cap
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Cleoriff
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Hi @Steph26 

All info here Guide: Spend caps on O2 

Veritas Numquam Perit

Girl in a jacket
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b4u2
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Customer service can help you with that. This forum isn't customer service.
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Bambino
Level 84: Resplendent
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@Steph26 Customer service numbers are here: Guide: Coronavirus Community Help and Support 

Also below is the advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Because you're not buying anything, O2 doesn't consider your call important, so use the Upgrade, Lost/Stolen, or Fraud option to get through. Otherwise you'll just be disconnected.

 

I DO NOT WORK FOR O2



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