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on 03-10-2020 01:43
Accepted Solutions
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on 03-10-2020 08:33
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on 03-10-2020 08:33
All info re Spend caps is here Guide: Spend Caps & Charge to Mobile on O2
Veritas Numquam Perit
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on 03-10-2020 08:16
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on 03-10-2020 08:16
You will need to call o2 im afraid on 202 from your handset or 0844 809 0202
You can also try live chat when and if available @ https://www.o2.co.uk/contactus or visiting the support tab in the myo2 application, and starting a conversation..
If calling, the information below should help
when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 03-10-2020 08:33
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on 03-10-2020 08:33
All info re Spend caps is here Guide: Spend Caps & Charge to Mobile on O2
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on 06-10-2020 13:53
Lots of information above from @madasaf1sh and @Cleoriff (thanks guys!) so looks like you have all the next steps you need @Gemma13 for Spend Caps.
Do pop back in to the community if you need any further help or if you just want to have a chat!