Spend Cap

[Barryuk]

How do I remove the Spend Cap? After a scam I now want to set a zero spend cap. Can I do this myself or do I have to try to contact someone on 02? Thanks.

[Cleoriff · Accepted solution]

Hi @Barryuk 

You need to contact O2 to remove a spend cap.

Give O2 a call on 202  or 0344 809 0202 (or use the specific Payment management number - 0800 902 0217 )

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Barryuk]

Thank you. This is very helpful, but why do I need to do this as its a purely mechanical exercise that I can do myself. Why do I have to bother an agent? Too many of these issues on 02. So sad I left Giffgaff!