Re: Someone using my old phone but receiving my cu...

SusanRose · ‎07-06-2020

My mum in law is using my old iphone 5 with a new number for last few months on a differnet network. But she has started recieving my current text messages on her phone why is this happening and how???

Bambino · ‎07-06-2020

@SusanRose That sounds very strange. Are you receiving the texts as well?

Tell her to check in Settings >Phone >My Number, and that her correct number is showing in there. If it isn't, she can change it to her current number.

I DO NOT WORK FOR O2

MI5 · ‎07-06-2020

@SusanRose

Your Apple ID is still logged in on your old phone.

You need to sign out and remove it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎09-06-2020

@SusanRose have you managed to fix this issue or are you still having problems?

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