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Someone else answers the phone

matthewmufan
Level 1: Joiner
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The strangest thing is happening to me. I am currently abroad and when I call my girlfriend's UK number someone else answers it. Why is that? I call her in messenger and is all fine
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gmarkj
Level 66: Unequalled
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Are you dialling the correct number (with country codes)?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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Has she lost the phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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It's more than likely a problem with the local network where you are or you have the international code incorrect. Try another manual network connection.

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