Solved: Sim only uograde

Tomalin13 · ‎29-10-2019

Hi, Just ordered a Sim only upgrade as my contract had ended and my device is paid off. Two questions. Will I be able to keep the same number? Can I still upgrade the phone, if I choose to, before the sim only contract expires?

jonsie · ‎29-10-2019

Yes to both your queries @Tomalin13 You can upgrade at anytime. Customer service will transfer your number to a new contract on Refresh when you upgrade.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎29-10-2019

Yes to both your queries @Tomalin13 You can upgrade at anytime. Customer service will transfer your number to a new contract on Refresh when you upgrade.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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