Sim not working

[Mzaman]

Hi my sim is not working at all for the past 4 days. I am unable to make/recieve calls or send/recieve texts or use my mobile data. Only WiFi is working phone is perfectly fine and nothing has happened that may have caused this.

[Cleoriff · Accepted solution]

@Mzaman  So your sim is fine, but stops working when you don't use mobile data or away from Wifi?

You could try taking the sim out and cleaning it gently. If that doesn't work, then maybe you need a new sim which you can get from any O2 shop.

If this doesn't solve your problem then if you message O2on/Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this