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Tony07
Level 1: Joiner
  • 2 Posts
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on ‎07-04-2021 19:08

on ‎07-04-2021 19:08

Why is my phone showing E instead of 4G

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MI5
Level 94: Supreme
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on ‎07-04-2021 19:12

on ‎07-04-2021 19:12

@Tony07 

O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
In response to MI5
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on ‎07-04-2021 19:14

on ‎07-04-2021 19:14

@Tony07 

It means you are only getting 2G. Check your mast status here https://status.o2.co.uk/ 

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
In response to Cleoriff
  • 95593 Posts
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on ‎07-04-2021 20:52

on ‎07-04-2021 20:52

I see you're overseas

Do you have an iphone?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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Registered:

on ‎07-04-2021 21:20

on ‎07-04-2021 21:20

@Tony07 

Try manually searching for a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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