Solved: Setting up my 02 app

GeordieKev · ‎01-02-2020

How do you set up this app please.

MI5 · ‎06-02-2020

Some help here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

and here https://community.o2.co.uk/t5/My-O2/My-O2-App-pin-always-expiring/td-p/1175396

You can also keep entering the wrong pin and it will ask you to login with your username and password and give you the option to reset your pin.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎01-02-2020

Guide: How-to guide for My O2

This should help @GeordieKev

Welcome to the community.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

GeordieKev · ‎06-02-2020

It's set up and I put my pin but when trying to go back on the app on android phone it wouldn't accept the pin I choose.

MI5 · ‎06-02-2020

@GeordieKev

Some help here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

and here https://community.o2.co.uk/t5/My-O2/My-O2-App-pin-always-expiring/td-p/1175396

You can also keep entering the wrong pin and it will ask you to login with your username and password and give you the option to reset your pin.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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