on 14-10-2021 09:53
hi I was late on my bills and my data, calls and whole service has been stopped just as I was going to pay it, is there anyway I can get this running again today?
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on 14-10-2021 10:01
I'm afraid not @Mulveyluke9. Usually takes 24-48 hrs for re-connection. You need to call O2 immediately and make payment. All numbers are in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 14-10-2021 10:01
I'm afraid not @Mulveyluke9. Usually takes 24-48 hrs for re-connection. You need to call O2 immediately and make payment. All numbers are in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 14-10-2021 10:05
on 14-10-2021 10:05
thank you, you see the problem I have is I’m alone and don’t have another phone so can’t call as service has been cut off so I’m stuck
on 14-10-2021 10:21
You can call using Skype @Mulveyluke9.
There is an 0800 number in the guide below along with how to call using Skype.
Guide: Coronavirus Community Help and Support
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
14-10-2021 10:23 - edited 14-10-2021 10:24
14-10-2021 10:23 - edited 14-10-2021 10:24
If you check my guide above @Mulveyluke9 you will see I also advise Skype for people in the same situation as you. All info about Skype and numbers to call whilst using it are in the guide I posted.
Veritas Numquam Perit