Solved: Sent my phone back need helpb

Sue25 · ‎08-07-2023

Hiya I sent my phone back on Thursday I did pay an up front fee of 30 pounds I just want to know when I can re order the right phone I want as I got the s23 but I want the s23 ultra thanks

jonsie · ‎08-07-2023

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Should be ok once the returned phone has been scanned back into stock

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎08-07-2023

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Should be ok once the returned phone has been scanned back into stock

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

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