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Security login text

Tedtheted
Level 1: Joiner
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I am unable to login to myo2 on my android mobile phone. I keep requesting the security sms but not receiving them. I can send and receive all other SMS. My number is ***********. This has happened since I put my sim into a different device as my old one is broken. Please help

 

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pgn
Level 76: Forum Legend
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Odd. Guide: Text Message Tips (not sent or received) may give you a hint, but it sounds like the messages app on the replacement phone either needs to be updated, or the handset has unintentionally been set to block messages from "O2 UK" in your message app, or in your contacts - check your spam settings and your blocked or spam messages.

Those codes for me come from:

1000024997.png

Good luck, @Tedtheted.

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Cleoriff
Level 94: Supreme
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@Tedtheted 

A new sim may help.

Pop instore with photo ID and ask a member of staff  to swap your old sim for a new one.

Hope this helps.

Veritas Numquam Perit

Girl in a jacket
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