31-10-2024 15:47
My phone has been stolen and I am trying to log into my account so i can order a new phone. When i log in it is asking me for a security check. I cannot complete this as the check is done by texting a code to my phone that i do not have.
Please advise?
Solved! Go to Solution.
31-10-2024 15:49
31-10-2024 15:49
You will need to contact o2 via the sales team on 0800 081 0255
You also need to report the phone and sim stolen via this guide Guide: Lost or Stolen O2 Device? - How to Report it
31-10-2024 15:49
31-10-2024 15:49
You will need to contact o2 via the sales team on 0800 081 0255
You also need to report the phone and sim stolen via this guide Guide: Lost or Stolen O2 Device? - How to Report it